Leadership
A business can outgrow the way its founder makes decisions
Handing over tasks still leaves you with the decisions unless people know what they can approve, the limits and the information they need.
From Black Lentil
Perspectives on running a business.
Black Lentil editorials are opinion, clearly labeled and open to correction.
Leadership
Growth creates more work before it creates a stronger company
More customers and staff can increase coordination, training and cash needs. Understand what must change for the business to handle the extra work.
Technology
Why new software may not fix the problem
Work out whether the problem comes from unclear responsibilities, missing instructions or the software itself. Then decide what needs to change.