Customer interview record
Keep observations and unresolved assumptions alongside the questions you asked.
Library · Topic guide
What should you understand before committing money?
A business idea becomes easier to assess when you separate the customer, the offer, the cost of delivering it and the records you will need. Work through those questions together: evidence of demand means little if the price cannot support the work.
Start with a small decision you can learn from. A conversation can reveal a problem; a paid order shows something different. Keep track of which evidence you have and which assumptions still need testing before taking on recurring costs.
A suggested reading path
Read in order for an introduction, or start with the question you are facing. Some guides connect more than one business topic.
Learn how to distinguish interest from a buying decision and ask questions about what customers already do.
Define the costs included in your offer before deciding whether the selling price makes sense.
Connect the order, payment, expenses and supporting evidence so you can explain the business’s activity later.
Use the first lesson to distinguish legal structure from tax classification, then map the obligations to confirm with your preparer.
An illustrative business situation
A cook gets enthusiastic feedback from friends. Before renting a kitchen for a year, they could test a clearly priced offer with prospective customers, record the ingredients and preparation time, and compare the orders with the work they can deliver. The useful result is a clearer picture of demand and cost—not simply a larger list of interested people. This is an illustrative situation, not a forecast.
Keep observations and unresolved assumptions alongside the questions you asked.
Compare a sales target with what you expect to sell and can deliver.
Explanation
Keep enough evidence to trace what happened, what was collected or paid, how it reached the books, and why it belongs to the business.